FAQ

Here you will find the answers to the most frequently asked questions.

Product

What are the measurements of the Woodlink cardholders?

The cardholders have an outer size of 10 x 6.6 x 1.2 cm and an inner size of 8.6 x 5.6 x 0.8 cm.
Each cardholder can store approximately 12 business cards or 6 plastic cards. These are clamped with a leaf spring of wood.

What material are the Woodlink cardholders made of?

Each cardholder is handmade and beside a drop of glue and oil, it consists of 100% sustainable wood. All wood used by Woodlink always have a FSC or PEFC label.

Are my business cards not falling out?

The cardholder has a leaf spring of wood. These clips the cards, so that they do not fall out.

Delivery

What is the delivery time?

If in stock the following delivery times apply:

The Nederlands
Woodlink cardholders: within 1 – 2 working days after receipt of payment.
Engraving: within 1 – 3 working days after receipt of payment and approval of design.

Belgium
Woodlink cardholders: within 2 – 3 working days after receipt of payment.
Engraving: within 2 – 4 working days after receipt of payment and approval of design.

Other countries within the European Union
Woodlink cardholders: within 2 – 5 working days after receipt of payment.
Engraving: within 3 – 6 working days after receipt of payment and approval of design.

Countries outside the European Union
Woodlink cardholders: within 5 – 15 working days after receipt of payment.
Engraving: within 5 – 20 working days after receipt of payment and approval of design.

Need faster delivery?
Contact us for the possibilities.

How much are the shipping costs?

All shipments are including a Track & Trace code.

The Nederlands
Free delivery

Other countries within the European Union
€5,99
Free shipping on orders over 75 euros.

Wordwide
€14,99
Free shipping on orders over 100 euros.

Large orders
Contact us for a quote via the contact page or info@woodlink.nl

Warranty and return

How long is the warranty on Woodlink cardholders?

The cardholders of Woodlink have 1 year warranty. If there is anything, do not hesitate to contact us.

Can I return my purchase?

That’s no problem. Within 14 days of receipt you can return the purchase (with the exception of customization / engraving). Always contact us before you return your purchase. The costs for the return shipment are for the buyer.

Partnership with Trees for All

What does a partnership with Trees for All mean?

Since November 2017, Woodlink has a partnership with Trees for All. Contractual agreements have been made about a fixed contribution per sold Woodlink holder.

For every four holders that Woodlink sells via www.woodlink.nl, two new trees are planted by Trees for All. A tree in the Netherlands and one in the Philippines.

Will my donation change if I use a discount code?

No, Woodlink donates a fixed amount per product. The discount will never get off your donation.

Is your question not included? Please feel free to contact us.